Shipping policy

All orders are processed and shipped within 24–48 hours of purchase (Monday–Friday, excluding holidays).

Delivery Times Typical delivery time is 14–21 business days, though you may receive your order sooner. All orders are shipped with a tracking number so you can follow your package every step of the way.

Carriers We ship using DHL eCommerce, USPS, or ePacket depending on your location and the fastest available service.

Tracking Your Order Once your order ships, you'll receive a confirmation email with your tracking number. You can use it to track your package directly on the carrier's website.

Delays Packages may occasionally experience delays beyond our control, such as customs processing or postal disruptions. We appreciate your patience in these situations.

Returns & Refunds If there's an issue with your order, please visit our Refund Policy at https://www.nakinsige.com/policies/refund-policy or contact us at support@nakinsige.com within 30 days of receiving your item.

Questions? Reach us at support@nakinsige.com — we respond within 1–2 business days.